One of the major strengths of SouthWare is that its processes and built-in business rules/procedures have been proven successful by thousands of businesses over many years. But what do you do when “standard” functions aren’t enough to handle your needs or desires in a particular area?
Certainly one option is to make custom programming changes. This makes your system non-standard and not readily upgradeable, but it does give you the functions you need. But it isn’t the best answer. Ideally, you would add the functions needed and still keep your system standard and able to be updated over time.
SouthWare WorkFlow accomplishes the ideal. With its unique WorkFlow Controller technology you can “insert” new functions at many different points in a process. In many cases these functions eliminate the need for any custom programming.
The solution includes a database with information about processes, programs, and flow points within programs. With the WorkFlow Controller you can zoom between these levels of information to see how the pieces fit together. Each record can contain comments that explain its use and other information that affect its use. By reviewing a process, program, or field with the WorkFlow Controller you can learn more about its function in your system.