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Coach Comm Experiences Catastrophic Fire Event With Complete Loss Of Their Data Center - Recovers 95% Of Data From Their Backup Solution 

Coach CommCustomer Overview:

With over 20 years of unrivaled excellence in coaches’ communications, Coach Comm has built their business on winning. Coach Comm is the wireless coaches’ communications provider for 97% of Division 1A colleges and thousands of high school and small college programs across the country. Based out of Auburn, Ala., CoachComm offers the best communications equipment and coaching tools available on the market today.

Key Benefits:

  • Reliable DR in the face of catastrophe
  • True integration with Veeam delivers faster backups and restores
  • Backup window reduced by 50%
  • Deduplication maximized disk space
  • Retention increased to five weeks
  • Far less time spent managing backups

Highlight Quote:

“[The fire] was chaos, but two to three days after, with ExaGrid being there for me, I was able to pull my data. I was even able to still make payroll that same week because we were up and running with email and all major systems. I relied on my ExaGrid system and it delivered." - Mike Haney, IT Manager, Coach Comm

Protecting Data Helps Coach Comm Win

Coach Comm has five folks in their IT department, and they are all determined to succeed. On April 4, 2016, they experienced complete loss due to a tragic fire at their headquarters, and they are working together to rebuild. ExaGrid backs up all data, whether it's Coach Com data or Pliant Technologies' (Coach Comm's professional division), it's all under one roof and totals over 4 TB of data. Since the event, Coach Comm increased retenetion to five weeks using Veeam. "The fire consumed all of the technical equipment in my server room. It was a complete loss," said Haney. "Our ExaGrid appliance was in a different spot in the building. We had our tape drives in the server room. So along with losing all of our servers, virtual hosts, and m backup tapes, the only thing that survived was my ExaGrid device, as well as our PCs.  

"I've gone through a lot, including floods and lightning strikes, but I had never gone through a fire. It was very traumatic and, to be honest, very scary," said Haney. The CEO of Coach Comm was very concerned about their data, but the IT team was confident in ExaGrid. 

"[The Fire] was chaos, but two to three days after, with ExaGrid being there for me, I was able to pull my data. I was even able to still make payroll that same week of the fire because we were up and running with email and all major systems. I relied on my ExaGrid system."

 

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