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August 25, 2017

Technician Service Order Mapping

SouthWare Mobile Tech Map

With this feature your mobile service technicians can utilize GPS Position info provided by their browser to display current maps showing technician location and service order locations. When you activate this feature the Mobile Tech portal displays a “Today’s Map” tab.  This map shows the technician’s current position (as of the last GPS reading) along with all pending service orders for today.  The map shows icons for the technician and service orders based on the images defined in the configuration options.  This can help the technician with route planning and scheduling.

Please review the documentation for more details.  This function utilizes the MapQuest online service and requires a valid MapQuest Consumer Key.  This may be obtained by accessing https://developer/mapquest.com/plans  and purchasing the pricing plan that provides for the transaction volume your business needs.

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